Frequently Asked Questions
Everything you need to know about your Catit fashion experience.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic or international return.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 7-14 business days.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
Catit is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and sustainable dyes across our entire seasonal collection.